Effective date: 1 January 2026

  1. Introduction
    This Privacy Policy explains how personal data is collected, used, and protected by The Sacred Sound (hereinafter referred to as “we”, “us”, or “our”) through the website thesacredsound.co.uk. We are committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
  2. Data Controller
    The data controller responsible for your personal data is:
    The Sacred Sound
    Email: thesacredsoundlondon@gmail.com
    Location: London, United Kingdom
  3. What Personal Data We Collect
    We may collect and process the following personal data:
  • Name
  • Email address
  • Phone number (if provided)
  • Billing and payment details (via third-party providers)
  • Information related to event bookings
  • Communication data (messages, emails)
  • Website usage data (cookies, analytics)
  1. How We Collect Your Data
    We collect data when you:
  • Book an event or purchase a ticket
  • Subscribe to a newsletter
  • Contact us via forms or email
  • Use our website (via cookies and analytics tools)
  1. Legal Basis for Processing
    We process your personal data under the following lawful bases:
  • Contract: to provide booked services and events
  • Consent: for marketing communications and newsletters
  • Legitimate interest: to improve services and website performance
  • Legal obligation: for accounting and regulatory compliance
  1. How We Use Your Data
    Your data may be used to:
  • Process bookings and payments
  • Communicate with you about events
  • Send newsletters and updates (if consented)
  • Improve our services and website
  • Comply with legal obligations
  1. Third-Party Services
    We may share your data with trusted third parties, including:
  • Payment processors (e.g. Stripe, PayPal)
  • Ticketing platforms (e.g. Eventbrite)
  • Email marketing providers (e.g. Ghost, Mailchimp)
  • Analytics tools (e.g. Google Analytics)

These providers process data on our behalf and are required to comply with data protection laws.

  1. Data Retention
    We retain personal data only as long as necessary:
  • Booking data: up to 6 years (for accounting purposes)
  • Marketing data: until you withdraw consent
  • General enquiries: up to 12 months
  1. Your Rights
    Under UK GDPR, you have the right to:
  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: thesacredsoundlondon@gmail.com

  1. Cookies
    Our website uses cookies to enhance user experience and analyse traffic. You can manage or disable cookies through your browser settings. A separate Cookie Policy may apply.
  2. Data Security
    We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
  3. International Transfers
    If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
  4. Complaints
    If you believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
    https://ico.org.uk
  5. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
  6. Contact
    If you have any questions about this policy or your data, please contact:
    thesacredsoundlondon@gmail.com